The Girls Need Support

Girls, they need support. They need their friends, their family, their spouse for support. They help to uplift and keep us girls happy. What happens if the girls don't get support? They get droopy and sad. The other "girls" also get droopy and sad if they don't get sufficient support.

I did a lot of people watching today and was amazed at the number of women whose girls were just flopping around as they walked (or ran) through the airport. It made my chest hurt just watching them. Seriously ladies, I don't care if you are a B cup or a NN cup. A good bra is your friend!

Not only would it do wonders for how your clothes fit but it will give you support and the weight won't pull on your shoulders and upper back. Face it ladies, boobs can be a pain in the back!

Question 100 guys and I bet the majority of them would say that the first they they noticed (if they were truly honest) is a woman's breasts. Whether they are perky or droopy, full or flat, it is what make a woman a woman and guys notice them. Wouldn't you rather have them look at you as a whole than judge you by whats on your chest?

"Guys, eyes are up here."

You don't have to anorexic to have great boobs. You just need the right bra. Kind of like the IPhone, there's an app for that. Fried eggs on your chest? There's a bra for that. Full breasts off to the side? There's a bra for that. Droopers? There's a bra for that. I think you get my point.

The best gift to your girls? Get a bra fitting from a professional. Yes, it is weird and awkward but I have done it and found that I was in the wrong size. I am glad I did it! Keep looking and trying on bras. What works for my 19 year old daughter may not work for me. (If you thought you heard a bit of jealousy, you did!)

Get noticed for you, not your boobs or lack of girl support.

(.) (.)

The girls thank you.

p.s. Don't forget to do your mammograms and self breast exams!

When Something Doesn't Work~ Using Support

Working in computer based Customer Support can be as frustrating as trying to figure out why your newborn baby is crying. You have fed her, changed her diaper, made sure she isn't too hot or too cold. And yet, she still cries. You get more frustrated the longer she cries. The more frustrated you get, the more she cries. It is a vicious cycle.

Customer support can be like that. You think you are asking all of the right questions, in all the right ways but you just can't seem to figure out what they are trying to tell you.

I have found that it isn't always what you ask and what they tell you but what they DON'T tell you that is most important. So here are some tips for users of customer support that can be used regardless of the topic.

1. If you did something you know you should not have, and then it broke, please tell me. I promise not to yell at you for doing something to it. It will help me to help you.

2. If you tried to fix it yourself, please tell me what you did. If you swapped cables but didn't know what you were swapping, let's work together to put them back in the same spot. Then we can start fresh.

3. Yes, I KNOW you already tried that. Can you try it again using my directions? You would be surprised at how many calls can be shortened because you may have missed one eensy-weensy little step when you were doing it by yourself. It doesn't mean that you don't know what you are doing, it just means that you are human. 

4. If you dropped the device in the toilet and send it in because it doesn't work, please let us know before we open the package and use our bare hands to handle it. Have you seen what is in some of those toilets? And yes, we can tell when there is water damage, so please don't try to deny it.

5. Please don't get angry when we pass you to someone else. It only means that your issue is beyond our expertise.

6. Read the help files. Seriously, I am not kidding. You would be amazed at what was in there.

7. If you are having an issue with a product or software and it is not one of our products, please call the correct company. Really, we don't like having to tell you that we don't support that particular product.

8. Surprisingly enough, it is the simple things that fix a lot of issues. Don't get defensive when we ask you to check the power or the connections.

9. Don't call in the middle of the night to just "report" a problem if you don't have any intention of working with us. Many smaller companies have people who answer calls at night AND have to work the next day. We are more than happy to help you, but don't just call in for FYI sake.

10. Last but not least...we are not in the business for the glory of it all. (What little there is!) BUT...a thank you once in a while really goes a long way. Especially if you are a frequent caller, the person you get on the other end may have a better attitude to help you.

A little sense of humor helps too.

Get a Clue

Working with the public (not necessarily at large) you run into things that make you go WTH? (Trying to keep it PG13 here).

If you buy something that is supposed to work by doing A---->B---->C why do you complain when you don't do it that way and you do X---->Y---->Z? Then when it doesn't work or you totally mess it up...you expect people to rush in like the calvary to fix your screw up?!?!?

It's like being at the circus trying to clean up the elephant mess with 1 ply generic toilet paper with long finger nails! There are NOT enough rolls of toilet paper in the world for that type of mess!

Seriously when I was a consumer in a certain type of business I would have NEVER called into technical support and embarrass myself when I know I did something to really mess it up. Can you imagine this conversation?

Lady: "Oh my gosh, you have to help me."
MS: "What is the problem?"
Lady: "I was in my files on my computer and I accidentally deleted them."
MS: "Ok, have you gone into the Recycle Bin and tried to restore them?"
Lady: "Um, no...I think I cleaned the Recycle Bin out too."
MS: "You think you cleaned it out or did you really?"
Lady: "Well, if I did, you have to GET THEM BACK!! OMG my boss is going to kill me."
MS: "Which files did you delete?"
Lady: "Um...I did a control-shift-A and then hit delete when I was in the C drive. Now I can't even turn on my computer!!! You have to do SOMETHING!!!"
Lady: "Well ma'am, you will need to find your Operating System disk and reload. You wiped your computer clean."
Lady: "I don't know what you are talking about?!?!? JUST FIX IT!!!"
MS: "Sorry ma'am, if you can't locate the OS disk, there isn't much I can do."
Lady (crying hysterically now): "But you HAVE TO HELP!!!!!"
MS: "Ok, this is what you do...take your purse, go to Best Buy. Find the first salesperson in the computer section and BUY YOURSELF A NEW COMPUTER!"

Okay, they really wouldn't say that but that is what they are thinking. Seriously though...I wish you could buy clues at Walmart!